Terms of Service for Nostic

Welcome to Nostic. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, checkout, communications, and related features offered through nostic.us. Throughout these Terms, “Nostic,” “we,” “our,” and “us” refer to Nostic, and “you” or “your” refers to any visitor, customer, or user of our website. By accessing our website, placing an order, creating an account, contacting us, or otherwise using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or purchase from us.

Online Store Terms

By using our website or placing an order, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have received permission from a parent or legal guardian to use our website. You agree not to use our products, website, or services for any unlawful, unauthorized, fraudulent, abusive, or prohibited purpose. You also agree not to interfere with the operation, security, or functionality of our website, including by transmitting malware, attempting unauthorized access, scraping content without permission, or engaging in activity that could harm Nostic, our customers, or our service providers.

We reserve the right to refuse service, cancel orders, limit quantities, suspend access, or terminate use of our website at any time where we believe it is necessary to protect our business, customers, website, service providers, or legal rights. This may include situations involving suspected fraud, inaccurate information, payment issues, abuse of our policies, unauthorized resale, or violations of these Terms.

Products and Product Information

Nostic sells camera-related products and accessories through our website. We make reasonable efforts to display product descriptions, images, specifications, pricing, availability, and other information accurately. However, we do not guarantee that all product descriptions, images, colors, dimensions, compatibility details, specifications, prices, or other content will always be complete, current, or error-free. Product images are provided for reference and may vary slightly from the actual product depending on lighting, screen settings, manufacturer updates, packaging changes, or other factors.

We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without notice. We may also correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or order details, including after an order has been submitted. If we make a material correction to an order that affects your purchase, we may contact you with available options, which may include confirming the corrected order, modifying the order, or canceling the order and issuing a refund where appropriate.

Orders and Acceptance

When you place an order through our website, you agree to provide accurate, complete, and current information, including your name, billing information, shipping address, email address, phone number, and payment details. After placing an order, you may receive an order confirmation by email. An order confirmation does not mean that your order has been accepted, fulfilled, or shipped. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, payment authorization issues, product unavailability, pricing errors, shipping restrictions, or violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where required. Processing times for refunds may vary depending on your bank, card issuer, payment processor, or payment method.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, shipping costs, taxes, and availability are subject to change without notice. The price charged for a product will generally be the price displayed at checkout at the time you place your order, subject to correction of errors or inaccuracies.

Payments are processed through Shopify Payments and [Insert Additional Payment Processors Here]. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us, our ecommerce platform, and our payment processors to charge the total amount shown at checkout, including product costs, shipping charges, taxes, duties, fees, or other applicable amounts. We do not directly store full credit card or debit card numbers. Payment processing is handled by third-party payment providers, and your payment may also be subject to their terms, policies, and security procedures.

We reserve the right to refuse, cancel, or place a hold on any order if payment is declined, reversed, disputed, flagged for review, suspected of fraud, or otherwise unable to be verified. You agree not to initiate improper chargebacks or payment disputes for valid charges. If you believe there is an issue with your order or payment, please contact us first at joinemcreative@gmail.com so we can review the matter.

Shipping and Delivery

Nostic sells and ships products both domestically within the United States and internationally. Shipping options, estimated delivery times, and shipping costs may vary depending on the product, destination, shipping method, carrier availability, order value, and other factors. Unless otherwise stated on our website, shipping costs are calculated and displayed at checkout before you complete your purchase. If you plan to use flat-rate, free, or promotional shipping, insert the applicable shipping terms here: [Insert Shipping Cost Policy Here].

Estimated delivery times are estimates only and are not guaranteed unless expressly stated in writing. Delivery may be affected by processing times, carrier delays, customs inspections, weather, holidays, incorrect shipping information, high order volume, supply availability, or events outside our control. We are not responsible for delays caused by shipping carriers, customs authorities, payment verification, incorrect addresses, or circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address. If an order is delayed, returned, lost, or undeliverable because of an incorrect or incomplete address provided by you, we may be unable to provide a refund or replacement. If a package is returned to us or to a fulfillment location due to an address issue, failed delivery attempt, refusal, unpaid customs charges, or other customer-related issue, additional shipping fees may apply.

For international orders, you are responsible for any customs duties, import taxes, VAT, brokerage fees, tariffs, clearance charges, or other fees imposed by your country or local authorities, unless we expressly state otherwise at checkout. These charges are not controlled by Nostic and may be collected by the carrier, customs authority, or other third party before or after delivery. Refusal to pay customs or import charges may result in delays, return, abandonment, or disposal of the package, and we may be unable to refund shipping costs or related charges.

Returns and Refunds

Nostic’s return policy applies in addition to these Terms. For products consisting of only the camera, we offer 100% guaranteed returns within the first 20 days. To qualify, the return must be requested within the applicable 20-day return period and must comply with any return instructions we provide. Products should be returned in the condition required by our return instructions, with any included components, packaging, manuals, accessories, or other materials where applicable.

For cameras purchased with add-ons, including SD cards or other accessories, please open a return request and contact us at joinemcreative@gmail.com. Return eligibility, refund amount, and return instructions for camera bundles or products with add-ons may depend on the condition of the products, whether accessories have been opened or used, whether all components are returned, and any other relevant circumstances. We reserve the right to review these requests on a case-by-case basis.

Unless otherwise stated in writing, customers may be responsible for return shipping costs. If you want to offer free return shipping for certain products or regions, insert that policy here: [Insert Return Shipping Cost Policy Here]. Original shipping charges, expedited shipping fees, customs duties, import taxes, and other third-party fees may be non-refundable unless required by law or unless otherwise stated in our return instructions.

Refunds are generally issued to the original payment method after the returned product has been received and inspected, unless we approve another resolution. Refund processing times may vary depending on your payment provider, bank, or card issuer. If a returned item is damaged, incomplete, missing components, not eligible for return, or does not match the item originally purchased, we may deny the return, reduce the refund amount, or offer another resolution where permitted by law.

Order Issues, Damaged Items, and Missing Packages

If your order arrives damaged, defective, incorrect, incomplete, or missing items, please contact us at joinemcreative@gmail.com as soon as possible with your order number, a description of the issue, and photos or other evidence where applicable. We may request additional information to evaluate the issue and determine the appropriate resolution.

If tracking shows that an order was delivered but you did not receive it, please check the delivery location, surrounding area, household members, neighbors, building office, mailroom, and local carrier before contacting us. We may assist with reviewing the tracking information or advising on next steps, but we are not responsible for theft, loss, or misdelivery after a carrier marks a package as delivered, unless required by law or unless we determine otherwise in our discretion.

Cancellations and Changes

Once an order is placed, we may begin processing it quickly. We cannot guarantee that we will be able to cancel or modify an order after submission. If you need to update a shipping address, cancel an order, or make another change, please contact us as soon as possible at joinemcreative@gmail.com. If the order has already been processed, packed, shipped, or transmitted for fulfillment, we may be unable to make changes.

We reserve the right to cancel an order for reasons including product unavailability, payment issues, suspected fraud, pricing errors, shipping restrictions, or violation of these Terms. If we cancel an order after payment has been captured, we will issue a refund where required.

No Warranty Beyond Return Policy

Except for the return policy expressly stated above or any rights that cannot be excluded under applicable law, Nostic does not provide any additional warranties, guarantees, or representations regarding the products sold through our website. Products are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

To the fullest extent permitted by law, Nostic disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, compatibility, durability, or uninterrupted availability. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws that cannot be waived or excluded.

Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use our website to submit false information, impersonate another person, interfere with website security, disrupt website functionality, engage in fraudulent transactions, copy or exploit website content without permission, or violate the rights of Nostic or any third party.

We may update, suspend, limit, or discontinue any portion of our website at any time without notice. We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors, viruses, or other harmful components. You are responsible for using appropriate security measures when accessing the internet, including protecting your devices, accounts, passwords, and payment information.

Account Information

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate and current account information and to notify us promptly if you believe your account has been accessed without authorization. We reserve the right to suspend or terminate accounts that we believe are inaccurate, fraudulent, inactive, abusive, or in violation of these Terms.

Promotional Offers and Discounts

From time to time, Nostic may offer promotions, discounts, coupon codes, free shipping offers, or other special offers. These offers may be subject to additional terms, expiration dates, product exclusions, quantity limits, geographic restrictions, or other conditions. Promotional offers have no cash value and may not be applied retroactively unless we expressly state otherwise. We reserve the right to modify, suspend, or cancel promotions at any time, including where we believe there has been misuse, fraud, technical error, or violation of the promotion terms.

Intellectual Property

All content on our website, including text, images, graphics, logos, product descriptions, designs, icons, videos, software, layout, branding, and other materials, is owned by or licensed to Nostic and is protected by intellectual property and other laws. You may not copy, reproduce, distribute, modify, display, sell, exploit, or use our content for commercial purposes without our prior written permission.

The Nostic name, brand, logos, and related marks may not be used without our written consent. Any unauthorized use of our intellectual property may violate applicable laws and result in legal action.

User Content and Reviews

If you submit reviews, comments, photos, videos, testimonials, feedback, suggestions, or other content to Nostic, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, display, publish, edit, adapt, distribute, and promote that content in connection with our website, marketing, social media, advertising, and business operations, to the extent permitted by law.

You represent that any content you submit is accurate, lawful, and does not infringe the rights of any third party. You agree not to submit content that is false, misleading, defamatory, obscene, abusive, discriminatory, infringing, unlawful, or otherwise inappropriate. We reserve the right to remove, edit, reject, or decline to display user content at any time.

Third-Party Services and Links

Our website may include links to third-party websites, apps, services, tools, payment processors, shipping providers, social media platforms, or other resources that are not owned or controlled by Nostic. We are not responsible for the content, policies, security, availability, or practices of third-party services. Your use of third-party services may be governed by their own terms and privacy policies.

Third-party providers used by our website may collect, process, or store information as necessary to provide their services. For more information about how personal information is handled, please review our Privacy Policy and the policies of the relevant third-party providers.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information. By using our website or placing an order, you acknowledge that you have reviewed our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Nostic and its owners, employees, contractors, service providers, suppliers, affiliates, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or other intangible losses arising from or related to your use of our website, products, services, or these Terms.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to a product, order, website use, or these Terms will not exceed the amount you paid to Nostic for the product or order giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Nostic and its owners, employees, contractors, service providers, suppliers, affiliates, and partners from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, misuse of our website, violation of applicable law, infringement of any third-party rights, submission of unlawful or inaccurate content, or fraudulent or unauthorized activity.

Force Majeure

Nostic will not be responsible for delays, failures, losses, or damages caused by events outside our reasonable control. These events may include natural disasters, severe weather, acts of war, terrorism, labor disputes, supply chain disruptions, carrier delays, customs delays, government actions, pandemics, power outages, internet failures, payment processor outages, platform outages, or other events beyond our control.

Governing Law

These Terms and any dispute arising from or related to these Terms, our website, products, services, or transactions with Nostic will be governed by the laws of the State of Illinois and applicable federal laws of the United States, without regard to conflict of law principles. You agree that any legal proceeding not subject to arbitration or small claims court will be brought in the state or federal courts located in Illinois, unless applicable law requires otherwise.

Dispute Resolution

If you have a concern or dispute with Nostic, you agree to contact us first at joinemcreative@gmail.com and provide a reasonable opportunity to resolve the matter informally. Your message should include your name, order number if applicable, contact information, and a clear description of the issue.

If the matter cannot be resolved informally, any dispute may be handled in accordance with applicable law and the governing law section above. Insert any arbitration, class action waiver, or small-claims language here if reviewed and approved by legal counsel: [Insert Dispute Resolution Terms Here].

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, products, services, payment methods, legal requirements, or operational practices. When we update these Terms, we will revise the “Last Updated” date above. The updated Terms will become effective when posted on our website unless otherwise stated. Your continued use of our website or services after updated Terms are posted means you accept the updated Terms.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed from these Terms, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and any other policies posted on our website, form the entire agreement between you and Nostic regarding your use of our website, products, and services. These Terms replace any prior or contemporaneous agreements, communications, or understandings relating to the same subject matter.

Contact Information

If you have questions about these Terms, your order, returns, shipping, or our policies, you may contact us at:

Nostic
Website: nostic.us
Email: joinemcreative@gmail.com